Plans for District >> 2013 - 2014 District District Program Review >> Goal Priority List

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Id Priority Title Details
1 1 Provide a secure and stable computing environment for the district and colleges.

2. Goal - Provide a secure and stable computing environment for the district and colleges
     

Originating Entity:
Technical Services
Details
2 2 Build and nurture partnerships to obtain funding necessary for preparing a highly skilled workforce through short-term training.
Originating Entity:
EDCT
Details
4 3 Dispatch Services
Originating Entity:
District Police Department
Details
5 4 Attain staffing (Environmental Health & Safety Specialist/Technician)
Originating Entity:
Environmental Health & Safety
Details
6 5 Providing excellent customer service to our clientele. Effectively and consistently communicating information to our clientele

(1)  Improve Human Resources customer services

  • Increase HR Generalists Office Hours at the colleges and District Offices

(2)  Effectively and consistently communicating information to our clientele

  • Publish the monthly HR Newsletter
  • Create ease in access to HR website for employees
Originating Entity:
Human Resources
Details
9 6 Provide infrastructure to support DE courses and services

Infrastructure, with funded replacement cycles, will be in place to allow constituents access to DE and campus information through computer based websites and application as well as mobile computing.

Originating Entity:
Distance Education
Details
16 7 Implementation of Image Now to move toward paperless Accounts Payable Processes.

In order to be cost and space efficient, Accounts Payable will accept electronic copies of invoices, packing slips, pruchase orders, contracts and claim forms.

Originating Entity:
Accounting
Details
18 8 Employee Maintenance

This goal relates to the maintenance of employee job satisfaction, ability to perform job functions, and overall departmental operations efficiencies.

Originating Entity:
Administrative Applications
Details
19 9 Increase Payroll Training districtwide.

According to the District Satisfaction Survey only 44% respondents were satisfied with payroll training provided.  In order to increase the satisfaction rates, Payroll will provide additional training opportunities.  

Originating Entity:
Payroll
Details
25 10 Efficiently communicate Facilities processes and procedures
Originating Entity:
Facilities
Details
30 11 To support students through faculty and staff with thier printing and graphic needs.

- To support the students through faculty and staff
- Provide faculty and staff with professional results and printing assistance
- Continue to work towards outstanding quality and excellent customer service
- Maintain an efficient and cost effective production schedule
- To afford a multitude of resources to enable effective communication between the
District, students and community

Originating Entity:
Printing Services
Details
31 12 Efficiently communicate procurement processes and procedures
Originating Entity:
Business Services
Details
36 13 Continue Improving payroll communication districtwide
Originating Entity:
Payroll
Details
39 14 Improve Safety
Originating Entity:
Facilities
Details
8 15 Oversight of Facilities
Originating Entity:
District Police Department
Details
11 16 Provide innovative job training to the workforce in emerging technologies and high growth areas to foster economic prosperity in the region
Originating Entity:
EDCT
Details
14 17 Goal 2: Continue to work towards outstanding quality and excellent customer service.

• Objective 1: Review and revise internal procedures
• Activity 1: Review all internal business procedures and processes, including: how work is received, processed, and returned, along with level and types of communication provided to users.
• Activity 2: Revise and document all processes, making document publicly available.
• Activity 3: Revise at least annually based on surveys, focus groups, and end-user feedback.
 

Originating Entity:
Printing Services
Details
22 18 Streamline procurement processes and procedures

Seek and advocate for additional and expanded efficiencies in processing contracts, approving and processing purchase requisitions, and delivering materials and goods to departments.

Originating Entity:
Business Services
Details
24 19 Human Resources Policies and Procedures

(1)  Finalize Human Resources Standard Operating Procedures Manual

  • Review, ensure currency with laws, and implement by Spring 2013

(2)  Update Human Resources Board Policies and Administrative Procedures

  • Review, ensure currency with laws, and implement one Board Policy and Administrative Procedure per quarter
Originating Entity:
Human Resources
Details
27 20 Operations: Self Sufficient User Community
Originating Entity:
Administrative Applications
Details
28 21 Expand DE services offerings

Develop prioritize list of potential services and technology that DE may offer at the district and campus levels and to support DE constituents.

Originating Entity:
Distance Education
Details
29 22 Provide promotional safety resources for the campus/district communities.
Originating Entity:
Environmental Health & Safety
Details
32 23 To improve the processes and customers satisfaction of Accounts Payable.
Originating Entity:
Accounting
Details
40 24 Improve Customer Service
Originating Entity:
Payroll
Details
41 25 Improve responsiveness to M&O needs
Originating Entity:
Facilities
Details
3 26 Ratings

Goal: Increase Ratings on TV

Goal will show an increase in ratings and thus total audience from 850,000 to 950,000, an 11% increase.

Action Steps:

1. Assess national program offerings within budget that are likely to draw the largest audiences (KVCR Program Manager)

2. Assess local needs and issues to address with local programs (KVCR Program Manager)

3. Work with KOCE and KLCS to develop complementary program and promotion schedules in order to assist viewers in finding programs they enjoy on one of the three PBS stations (KVCR TV Station Manager and Program Manager)

Originating Entity:
KVCR
Details
7 27 Efficiently recruit and hire qualified individuals.

Reduce the cycle time for recruitments

  • Work with the Hiring Manager to set up Screening Committee who will to establish criteria prior to closing date
  • Post the position within 48 hours
Originating Entity:
Human Resources
Details
13 28 Offer customized training solutions that meet the human capital development needs of regional employers.
Originating Entity:
EDCT
Details
15 29 Improve Perceived Safety
Originating Entity:
District Police Department
Details
33 30 Faculty/Staff Training

Increase technology skillset to allow DE to introduce more innovative and emerging technologies and training into the educational process

Originating Entity:
Distance Education
Details
34 31 Move to one accounting system that consolidates databases.

Provides online payroll payment inquiries and provides paperless payroll balance transfers.

Originating Entity:
Payroll
Details
35 32 Special Projects: Timely and Accurate Project Implementations
Originating Entity:
Administrative Applications
Details
10 33 Evaluate energy efficiency projects
Originating Entity:
Facilities
Details
12 34 Ensure a safe and healthy working environment

(1)  Reduce the number of worker's compensation claims filed

  • Promote training and safe working habits

(2)  Develop a health and wellness program

  • Promote a healthy lifestyle to increase work-life wellness and reduce utilization of health insurance cost.
Originating Entity:
Human Resources
Details
17 35 Continue to be self-supporting division and a contributor to SBCCD's community impact and financial supporter of the district through indirect costs from grants.

Publish a quarterly Newsletter to communicate information pertaining to EDCT to the external community; offer awareness building events and activities to make SBCCD's external community aware of EDCT's mission, vision, and breadth of offerings.
 

Originating Entity:
EDCT
Details
38 36 Mandates/Reporting: Improve MIS data quality and submission processing time.
Originating Entity:
Administrative Applications
Details
20 37 Maintain and enhance the District Long Range Staffing Plan

Ongoing review of the Long Range Staffing Plan.  Updates submitted April 2011.

Originating Entity:
Human Resources
Details
21 38 Provide technologies that are cohesive across all service areas of the district.

1. Goal - Provide technologies that are cohesive accross all services areas of the district

Originating Entity:
Technical Services
Details
23 39 Build awareness about EDCT's mission and program offerings among the District employees

The findings of a survey conducted by the District Strategic Planning Committee on Marketing and Outreach indicated that some of the respondents did not understand the role, value, and the breadth of offerings of EDCT. Therefore, the District community must be made aware of the mission, value, and breadth of offerings of EDCT

Originating Entity:
EDCT
Details
26 40 Enhance the District's Training Program

(1)  Conduct a Training Needs Assesment to determine what kind of training is need.

(2)  Develop a training program for managers and classified employees.

(3)  Conduct all mandatory trainings.

(4)  Develop a training or workshop evaluation tool.

(5)  Explore new training methods and technology.

Originating Entity:
Human Resources
Details
37 41 Establish an effective support system to empower district and college users to effectively report and resolve technology issues.

3. Goal- Establish an effective support system to empower district and college users to effectively report and resolve technology issues.
  

Originating Entity:
Technical Services
Details