Plans for Printing Services >> 2013 - 2014 Printing Services District Program Review >> Goal Priority List

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Id Priority Title Details
2 1 To support students through faculty and staff with their printing and graphic needs.

- To support the students through faculty and staff
- Provide faculty and staff with professional results and printing assistance
- Continue to work towards outstanding quality and excellent customer service
- Maintain an efficient and cost effective production schedule
- To afford a multitude of resources to enable effective communication between the
District, students and community

Details
1 2 Goal 2: Continue to work towards outstanding quality and excellent customer service.

• Objective 1: Review and revise internal procedures
• Activity 1: Review all internal business procedures and processes, including: how work is received, processed, and returned, along with level and types of communication provided to users.
• Activity 2: Revise and document all processes, making document publicly available.
• Activity 3: Revise at least annually based on surveys, focus groups, and end-user feedback.
 

Details