Plans for Technical Services >> Technical Services >> Objective Priority List

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Id Priority Title Details
1.1 1 Objective 1

Objective – Implement the wireless standard at both colleges and the district.

Start Date:
06/01/2011
End Date:
08/17/2011
Responsible Person:
Jeremy Sims
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

1 - Educational Experience

1. Goal - Provide technologies that are cohesive accross all services areas of the district

Priority Rank:
1
Resource Requests
  • 1.1.r1 - Resource Request
    Description

    1 District STSS, 1 Campus TSS from SBVC and CHC

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
Details
2.1 1 Objective 1

Objective –  Implement hardware and software standards for network infrastructure.

Start Date:
11/01/2010
End Date:
12/31/2011
Responsible Person:
Jeremy Sims
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Computing Environment

2. Goal - Provide a secure and stable computing environment for the district and colleges
     

Priority Rank:
2
Resource Requests
  • 2.1.r1 - Resource Request
    Description

    3 District STSS

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
  • 2.1.r2 - Resource Request
    Description

    Kitchel BRJ

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Services
Details
3.1 1 Objective 1

Objective – Work closely with with Helpdesk management to improve response times and expand 1st call resolution options.

Start Date:
02/01/2011
End Date:
02/01/2012
Responsible Person:
Everett Garnick
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

3 - Support System

3. Goal- Establish an effective support system to empower district and college users to effectively report and resolve technology issues.
  

Priority Rank:
3
Resource Requests
  • 3.1.r1 - Resource Request
    Description

    Presiduim, DETS Managers

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
Details
2.2 2 Objective 2

Objective – Review, update and or create the District Security Policy. This will be handled through the district Technical Services DETS Committee.

Start Date:
01/03/2011
End Date:
12/31/2011
Responsible Person:
Jeremy Sims
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Computing Environment

2. Goal - Provide a secure and stable computing environment for the district and colleges
     

Priority Rank:
2
Resource Requests
  • 2.2.r1 - Resource Request
    Description

    Resources – DETS Managers, CISOA Online Community

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
Details
3.2 3 Objective 2

Objective – Work with TESS managers to reevaluate Helpdesk solution in order to insure we are providing the best solution to our users.

Start Date:
01/02/2012
End Date:
03/31/2012
Responsible Person:
Everett Garnick
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

3 - Support System

3. Goal- Establish an effective support system to empower district and college users to effectively report and resolve technology issues.
  

Priority Rank:
3
Resource Requests
  • 3.2.r1 - Resource Request
    Description

    TESS Managers

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
Details
2.3 3 Objective 3

Objective – Implement mechanisms that will aid in the identification and prevention of abuse in SBCCD networks and computer systems

Start Date:
05/11/2011
End Date:
10/31/2011
Responsible Person:
Jeremy Sims
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Computing Environment

2. Goal - Provide a secure and stable computing environment for the district and colleges
     

Priority Rank:
2
Resource Requests
  • 2.3.r1 - Resource Request
    Description

    Resources – Campus Tech Directors, 3 District STSS

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
  • 2.3.r2 - Resource Request
    Description

    Fortinet

    Rationale
    Resource Type:
    One-time
    Expenditure Category:
    Services
    First Year Cost/Savings:
    $8,000.00/$0.00
    Second Year Cost/Savings:
    $16,000.00/$0.00
Details
2.4 5 Objective 4

Objective – Train the appropriate user groups on the newly implemented telephony emergency systems. 

Start Date:
05/02/2011
End Date:
07/21/2011
Responsible Person:
Jeremy Sims
Strategic Direction:
None
Impact Type:
-- Pick One --
Goal

2 - Computing Environment

2. Goal - Provide a secure and stable computing environment for the district and colleges
     

Priority Rank:
2
Resource Requests
  • 2.4.r1 - Resource Request
    Description

    Resources – 2 Telecommunication Specialists

    Rationale
    Resource Type:
    Ongoing
    Expenditure Category:
    Personnel
Details