Plans for District >> 2013 - 2014 District District Program Review

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2013 - 2014 District District Program Review
Albert Maniaol
Albert Maniaol

Version: 4
Group: 2013 - 2014
Type: District Program Review
Last Modified On: 10/14/2013 12:20:48 PM
Last Modified By: Albert Maniaol
State: Submitted (Draft)
State By: Albert Maniaol

Sub Plans

  • District Police Department: 2012 - 2013 District Police Department District Program Review
  • KVCR: 2012 - 2013 KVCR District Program Review
  • Fiscal Services: 2012 - 2013 Fiscal Services District Program Review
  • Technology and Educational Support Services: 2012 - 2013 Technology and Educational Support Services District Program Review
  • EDCT: 2012 - 2013 EDCT District Program Review
  • Human Resources: 2012 - 2013 Human Resources District Program Review

Instructions

1. Mission

  1. Assume the reader knows nothing about your unit. Please describe concisely its mission.

2. Description

  1. Please describe concisely the following characteristics of your unit. Feel free to use both narrative and quantitative information.
    1. Purpose
    2. Functions or services
    3. Clientele(s)
    4. Value of your services to the clientele(s), the Colleges, and the District
    5. Organizational structure and number of personnel by function
    6. Annual budget by object code for the last three years
    7. Hours of operation, location, and other pertinent service characteristics
    8. Significant changes, if any, since the last program review

3. Outcomes and Other Measures of Effectiveness

  1. Identify at least one essential measure of effectiveness for each major operation of the unit. (See Effectiveness Measurement Guidelines and Examples.)
  2. Include at least one baseline measure or measure of progress on a well-defined outcome.
  3. Include at least one measure showing effectiveness in responding to the Colleges’ needs.
  4. For each measure, identify the assessment method you used.
  5. Please summarize the results of the measures you have applied. If results showing trends over time are available, please report them.

4. External Opportunities and Challenges

  1. Describe any external opportunities that might lead to unit improvement over the next three to five years.
  2. Describe any external challenges (e.g., legal requirements, budgetary constraints) that might limit operations or improvement over the next three to five years.

5. Analysis and Evaluation

  1. Analyze the implications of the assessment results and external factors for your unit.
  2. In light of your analysis, what are your unit’s main strengths?
  3. In light of your analysis, what are your unit’s main weaknesses?

6. Three-to-Five Year Vision

  1. Describe your unit as you would like it to be three to five years from now.

7. Impact on the Colleges and the District

  1. Describe the most significant relationships with other District operations and College operations.
    1. What major impact does your unit have on them?
    2. .What major impact do they have on your unit?
  2. How do your mission, vision, and goals contribute to the Board Imperatives and the District and/or College mission, vision, strategic directions, and/or goals?

8. Other Pertinent Information

  1. Include here any other information you regard as necessary for a full understanding of your unit.

9. Goals, Objectives, Action Plans, and Resource Requests

  1. Goals (with priority rank) over the next three years
  2. Objectives (with priority rank) under each Goal
  3. Principal Activities under each Objective, if available
  4. Timeline for completion of each Activity or Objective
  5. Person responsible for ensuring completion of each Activity or Objective
  6. Progress on or achievement of a given Goal or Objective does not necessarily require additional resources. For Goals and Objectives that do require resources, enter the following information:
    1. Resources required to achieve Goals and Objectives over the next three years, with description and rationale for each
    2. Identification of associated Goals or Objectives
    3. Type of Resource
      1. Expenditure Category
      2. One-time/Ongoing
    4. Estimated annual cost (or savings) for the next three years
  • 1 - Goal - Provide a secure and stable computing environment for the district and colleges.

    2. Goal - Provide a secure and stable computing environment for the district and colleges
         

    Priority Rank:
    1
    Originating Entity:
    Technical Services
    Objectives:
    • 1.1 - Objective - Implement hardware and software standards for network infrastructure.

      Objective –  Implement hardware and software standards for network infrastructure.

      Priority Rank:
      1
      Start Date:
      11/01/2010
      End Date:
      06/30/2014
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Actions/Activities:
      • 1.1.a1 - Deploy Switches

        Deploy the recently purchased Extreme switches. This is the final phase of the network infrastructure upgrade. This will be replacing the current Cisco switches that are 3 to 10 years old.

        Start Date:
        03/11/2013
        End Date:
        06/30/2014
        Responsible Person:
        Jeremy Sims
        Originating Entity:
        Technical Services
    • 1.2 - Objective - Create the district security policy

      Objective – Review, update and or create the District Security Policy. This will be handled through the district Technical Services DETS Committee.

      Priority Rank:
      65
      Start Date:
      01/03/2011
      End Date:
      12/31/2013
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Actions/Activities:
      • 1.2.a1 - TESS Technical Services Committee

        The TESS Technical Services Committee has been assigned to write the districts security policy.  

        Start Date:
        09/03/2012
        End Date:
        09/30/2013
        Responsible Person:
        Jeremy SIms
        Originating Entity:
        Technical Services
    • 1.3 - Objective - Implement mechanisms that will aid in the identification and prevention of abuse in sbccd networks.

      Objective – Implement mechanisms that will aid in the identification and prevention of abuse in SBCCD networks and computer systems

      Priority Rank:
      17
      Start Date:
      05/11/2011
      End Date:
      06/30/2014
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Actions/Activities:
      • 1.3.a1 - Switch Security

         

        We will be implementing different security features of the new extreme switches that will help aid in the prevention of data security breaches. 

        Start Date:
        01/01/2013
        End Date:
        01/01/2014
        Responsible Person:
        Jeremy Sims
        Originating Entity:
        Technical Services
  • 2 - Goal - Build and nurture partnerships to obtain funding necessary for preparing a highly skilled workforce through short-term training.
    Priority Rank:
    2
    Originating Entity:
    EDCT
    Objectives:
    • 2.1 - Objective - Collaborate with other educational institutions, government and community agencies, and community based organizations to obtain local/state/federal fund
      Priority Rank:
      2
      Start Date:
      07/01/2012
      End Date:
      06/30/2014
      Responsible Person:
      EDCT Managers
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Resource Requests:
      • 2.1.r1 - Hire a full-time Foundation Director for grant application management and fund solicitation
        Description

        Collaboration between agencies, regions, multiple regions and states is required to obtain both state and federal funding for workforce development programs.  The addition of a full time Foundation Director for grant application management and fund solicitation will increase our ability to develop existing and seek new funding sources.

        Rationale

        EDCT needs to hire a full-time manager to seek and win grants offered for short-term job-training and to obtain funding through available sources.  EDCT needs funding for this position for the first year only. By the second year, the position can be fully-supported with the indirect costs the grantors allow the District to keep from the grants.  EDCT anticipates fully supporting this position from the proceeds of the grants.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        EDCT
        First Year Cost/Savings:
        $99,000.00/$0.00
      Actions/Activities:
      • 2.1.a1 - Participate in Desert Regional Consortium

        Actively participate in the Desert Regional Consortium to insure that our voice is heard throughout the region and that SBCCD is included in consideration of all regional grant applications.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        EDCT Managers
        Originating Entity:
        EDCT
      • 2.1.a2 - Build College Partnerships

        Cultivate and nurture relationships between EDCT managers and faculty and staff representatives at both SBVC and CHC, other community colleges, local four-year colleges and universities, both public and private.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        EDCT Managers
        Originating Entity:
        EDCT
      • 2.1.a3 - Build Community Partnerships

        Grow and strengthen existing relationships and develop new relationships where applicable with regional government and private organizations and businesses to maximize our positive impact in the region.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        EDCT Managers
        Originating Entity:
        EDCT
    • 2.2 - Objective - Secure sustainable funding to support community outreach that develops and provides rigorous and relevant programming for K-12 students, afterschool students, teachers and CC faculty to enhance academic and career success .
      Priority Rank:
      7
      Start Date:
      07/01/2012
      End Date:
      06/30/2014
      Responsible Person:
      Executive Director EDCT, CTE Community Collaborative Manager
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Actions/Activities:
      • 2.2.a1 - CTE Community Collaborative

        Continue to promote, support and grow the CTE Community Collaborative through Counselor's Concave, membership in community organizations, sponsorship of community events and other related programs.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        CTE Community Collaborative Grant manager
        Originating Entity:
        EDCT
  • 3 - Goal - Ratings

    Goal: Increase Ratings on TV

    Goal will show an increase in ratings and thus total audience from 850,000 to 950,000, an 11% increase.

    Action Steps:

    1. Assess national program offerings within budget that are likely to draw the largest audiences (KVCR Program Manager)

    2. Assess local needs and issues to address with local programs (KVCR Program Manager)

    3. Work with KOCE and KLCS to develop complementary program and promotion schedules in order to assist viewers in finding programs they enjoy on one of the three PBS stations (KVCR TV Station Manager and Program Manager)

    Priority Rank:
    26
    Originating Entity:
    KVCR
    Objectives:
    • 3.1 - Objective - Become Self Sufficient and get off Fund 74
      Priority Rank:
      3
      Start Date:
      07/01/2012
      End Date:
      07/01/2014
      Responsible Person:
      Kenn Couch
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      KVCR
      Resource Requests:
      • 3.1.r1 - Become self sufficient
        Description

        No additonal resources needed.

        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Other
        Originating Entity:
        KVCR
      Actions/Activities:
      • 3.1.a1 - Kenn Couch

        Raise the revenue of the station through bequests, donations, pledges, underwriting, rental's, and anything we can think of in the future.

        Start Date:
        07/01/2012
        End Date:
        07/01/2020
        Responsible Person:
        Kenn Couch
        Originating Entity:
        KVCR
  • 4 - Goal - Dispatch Services
    Priority Rank:
    3
    Originating Entity:
    District Police Department
    Objectives:
    • 4.1 - Objective - Decrease Cost of Dispatch Services
      Priority Rank:
      4
      Start Date:
      04/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Chief of Police
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      District Police Department
      Resource Requests:
      • 4.1.r1 - Cost Savings
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $0.00/$12,295.00
        Second Year Cost/Savings:
        $0.00/$12,295.00
        Third Year Cost/Savings:
        $0.00/$12,295.00
      Actions/Activities:
      • 4.1.a1 - Change Dispatch Services

         

        To provide this same service utilizing 3 dispatchers the annual cost for salary and benefits will be approximately $135,330.   Additionally we will eliminate dispatch services with the San Bernardino County Sheriff''s Department which would save approximately $13,000 for just part time dispatch services.

        By contracting emergency police services with Cal State San Bernardino it would provide 24/7 emergency coverage which would provide a higher/professional level of safety for all police, employees, students, staff and faculty.
         

        Start Date:
        04/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Chief of Police
        Originating Entity:
        District Police Department
  • 5 - Goal - Attain staffing (Environmental Health & Safety Specialist/Technician)
    Priority Rank:
    4
    Originating Entity:
    Environmental Health & Safety
    Objectives:
    • 5.1 - Objective - Attain staffing (Environmental Health & Safety Specialist/Technician) to increase the effectiveness of EH&S policy and procedures in the District and provide a level of service to the SBCCD communities to ensure continued/increased compliance with all local state and federal, environmental health, safety, emergency preparedness and risk regulations.
      Priority Rank:
      26
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Whitney Fields
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Environmental Health & Safety
      Resource Requests:
      • 5.1.r1 - Staff Acquisition - EH&S Specialists/Technician
        Description

        Attain one staff member for the Environmental Health & Safety Administrator to support the EH&S/Risk/Emergency Preparedness needs of the SBCCD communities.

        Rationale

        Satisfaction survey results indicate and the EH&S operations dictate a need for additional staff to continue to support the EH&S services and needs of the SBBCD communities. An increase in staff (EH&S Specialist/Technician) would provide the operation more flexibility to be of better service and continue to improve and apply vital details to EH&S programs/development/resources.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Environmental Health & Safety
        First Year Cost/Savings:
        $40,000.00/$0.00
        Second Year Cost/Savings:
        $45,000.00/$0.00
  • 6 - Goal - Providing excellent customer service to our clientele. Effectively and consistently communicating information to our clientele

    (1)  Improve Human Resources customer services

    • Increase HR Generalists Office Hours at the colleges and District Offices

    (2)  Effectively and consistently communicating information to our clientele

    • Publish the monthly HR Newsletter
    • Create ease in access to HR website for employees
    Priority Rank:
    5
    Originating Entity:
    Human Resources
    Objectives:
    • 6.1 - Objective - Hire additional Human Resources Generalist

      HR Generalist on-site for more accessibility.

      Priority Rank:
      5
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 6.1.r1 - Hiring HR Generalist
        Description

        Cost of adding HR Generalist - Recruitment cost, salary and benefits associated with the position

        Rationale

        In order to provide expanded service

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $75,000.00/$0.00
        Second Year Cost/Savings:
        $70,000.00/$0.00
        Third Year Cost/Savings:
        $72,000.00/$0.00
    • 6.2 - Objective - Hire Human Resources Benefits Specialist
      Priority Rank:
      12
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 6.2.r1 - Hiring Benefit Specialist
        Description

        Cost of adding HR Benefits Specialist

        Recruitment cost, salary and benefits associated with the position
         

        Rationale

        In order to provide specialized service including administration of benefits, administering unemployment, Manage Leave of Absences and Worker’s Compensation claims, manage the Return to Work program, oversee Health and Wellness Programs.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $75,000.00/$20,000.00
        Second Year Cost/Savings:
        $70,000.00/$30,000.00
        Third Year Cost/Savings:
        $72,000.00/$35,000.00
    • 6.3 - Objective - Hire Employee Relations Specialist
      Priority Rank:
      18
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 6.3.r1 - Hiring Employee Relations Specialist
        Description

        Cost of adding HR Employee Relations Specialist

        Recruitment cost, salary and benefits associated with the position
         

        Rationale

        In order to provide specialized service including employee relations, processing grievances, monitoring evaluations, overseeing investigations, and guide management on effective feedback.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $75,000.00/$50,000.00
        Second Year Cost/Savings:
        $70,000.00/$60,000.00
        Third Year Cost/Savings:
        $72,000.00/$70,000.00
    • 6.4 - Objective - Effectively and consistently communicating information to our clientele

      (1)  Enhance the HR Newsletter publication.

      (2)  Enhance the HR website for accessibility.

      Priority Rank:
      37
      Start Date:
      07/01/2013
      End Date:
      06/30/2015
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 6.4.r1 - Costs of using Social Media
        Description

        Implement various forms of Social Media

        Explore uses of Facebook, Twitter, Four-Square, LinkedIn
         

        Rationale

        To improve and expand methods of communication

        Resource Type:
        Ongoing
        Expenditure Category:
        Other
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $5,000.00/$0.00
        Second Year Cost/Savings:
        $5,000.00/$0.00
        Third Year Cost/Savings:
        $5,000.00/$0.00
      • 6.4.r2 - Costs of implementing internal wiki
        Description

        Introduce Wiki for district communication

        Cost for implementing Wiki
         

        Rationale

        Improve communication to the district and keep information updated timely and with more ease.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $2,000.00/$0.00
        Second Year Cost/Savings:
        $500.00/$0.00
        Third Year Cost/Savings:
        $500.00/$0.00
  • 7 - Goal - Efficiently recruit and hire qualified individuals.

    Reduce the cycle time for recruitments

    • Work with the Hiring Manager to set up Screening Committee who will to establish criteria prior to closing date
    • Post the position within 48 hours
    Priority Rank:
    27
    Originating Entity:
    Human Resources
    Objectives:
    • 7.1 - Objective - Reduce the cycle time for recruitments

      This goal and objective is ongoing to improve HR employment services.

      Priority Rank:
      34
      Start Date:
      07/01/2013
      End Date:
      06/30/2015
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Actions/Activities:
      • 7.1.a1 - Steps to reduce cyle time

        1. Post the position within 48 hours of final approval from Vice Chancellor
        2. Work with the Hiring Manager to set up Screening Committee with appropriate representation to be ready in time for meetings
        3. Plan and project timeline of total recruitment process and share with hiring manager
         

        Start Date:
        07/01/2013
        End Date:
        06/30/2015
        Responsible Person:
        Vice Chancellor, Human Resources
        Originating Entity:
        Human Resources
    • 7.2 - Objective - Revisit a Mentoring Program for New Hires

      Mentoring program was developed.  Implementation of the program ongoing.

      Priority Rank:
      52
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Actions/Activities:
      • 7.2.a1 - Steps to revisit mentor program


        o Research successful mentorship programs
         

        Start Date:
        07/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Vice Chancellor, Human Resources
        Originating Entity:
        Human Resources
    • 7.3 - Objective - Conduct a salary survey to ensure competitive compensation
      Priority Rank:
      8
      Start Date:
      07/01/2013
      End Date:
      06/30/2013
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Actions/Activities:
      • 7.3.a1 - Steps of Salary Survey

        1. Obtain proposal for a third part review of all salaries and job descriptions for a classification study.

        Start Date:
        07/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Vice Chancellor, Human Resources
        Originating Entity:
        Human Resources
  • 8 - Goal - Oversight of Facilities
    Priority Rank:
    15
    Originating Entity:
    District Police Department
    Objectives:
    • 8.1 - Objective - Add Security Cameras on Both Campuses
      Priority Rank:
      9
      Start Date:
      04/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Chief of Police
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      District Police Department
      Resource Requests:
      • 8.1.r1 - Purchase Security Cameras
        Description
        Rationale

        With the addition of security cameras at both campuses, the Police Department will be able to ensure the safety of students, staff and property.
         

        Resource Type:
        One-time
        Expenditure Category:
        Equipment
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $25,000.00/$0.00
      • 8.1.r2 - Maintenance & Repair
        Description

        With the purchase of security cameras, we must include annual maintenance and repair cost.

        Rationale

        With the purchase of security cameras, we must include annual maintenance cost and the cost to repair the equipment in the event of malfunction.
         

        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $2,000.00/$0.00
        Second Year Cost/Savings:
        $2,500.00/$0.00
        Third Year Cost/Savings:
        $3,000.00/$0.00
  • 9 - Goal - Provide infrastructure to support DE courses and services

    Infrastructure, with funded replacement cycles, will be in place to allow constituents access to DE and campus information through computer based websites and application as well as mobile computing.

    Priority Rank:
    6
    Originating Entity:
    Distance Education
    Objectives:
    • 9.1 - Objective - Integrate online student services into DE and traditional courses

      Further the services required to support DE courses in keeping with the quality afforded to face-to-face and campus programs

      Priority Rank:
      22
      Start Date:
      04/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Trelisa R. Glazatov
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Distance Education
      Actions/Activities:
      • 9.1.a1 - Research best practice regarding online student services

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
      • 9.1.a2 - Identify & prioritize student service areas

        Identify & prioritize student service areas to augment with online technology

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
      • 9.1.a3 - Develop online student services plan for DE component

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
  • 10 - Goal - Evaluate energy efficiency projects
    Priority Rank:
    33
    Originating Entity:
    Facilities
    Objectives:
    • 10.1 - Objective - Evaluate parking lot lighting
      Priority Rank:
      66
      Start Date:
      07/01/2012
      End Date:
      06/30/2014
      Responsible Person:
      Sutorus
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities
      Resource Requests:
      • 10.1.r1 - Installation of electricity savings apparati
        Description

        Installation of electricity savings apparati for District Office parking lot proposals.

        Rationale

        Electricity expenses could be lessened during non-work hours.

        Resource Type:
        One-time
        Expenditure Category:
        Supplies
        Originating Entity:
        Facilities
        First Year Cost/Savings:
        $50,000.00/$4,500.00
        Second Year Cost/Savings:
        $0.00/$4,500.00
        Third Year Cost/Savings:
        $0.00/$4,500.00
      Actions/Activities:
      • 10.1.a1 - Evaluate proposals for energy efficiency in parking lots

        Facilities has begun evaluating proposals to lessen the demand for electricity during non-working hours (10:30 pm - 3:30 am).  Current proposals range from rewiring all lot poles to hooking up a timer/dimmer to exisiting equipment.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Facilities
    • 10.2 - Objective - Evaluate HVAC controls and machinery
      Priority Rank:
      67
      Start Date:
      07/01/2012
      End Date:
      06/30/2014
      Responsible Person:
      Sutorus/Diaz
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities
      Actions/Activities:
      • 10.2.a1 - Evaluate performance of current HVAC controls and equipment

        Evaluate performance of current HVAC controls and equipment in an effort to create effieciencies and potentially save money.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus/Diaz
        Originating Entity:
        Facilities
      • 10.2.a2 - Establish and monitor HVAC controls settings

        Establish and monitor HVAC controls settings, evaluate current performance of control and equipment, and service provided by maintenance vendors.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus/Diaz
        Originating Entity:
        Facilities
  • 11 - Goal - Provide innovative job training to the workforce in emerging technologies and high growth areas to foster economic prosperity in the region
    Priority Rank:
    16
    Originating Entity:
    EDCT
    Objectives:
    • 11.1 - Objective - Expand SBCCD EDCT's role in Logistics Technology Training programs to assist the Global Export and Logistics industrial sector/cluster in Southern California.
      Priority Rank:
      13
      Start Date:
      07/01/2012
      End Date:
      01/31/2014
      Responsible Person:
      Logistics Technology Manager
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Actions/Activities:
      • 11.1.a1 - Global Export and Logistics Sector leadership

        Provide leadership in the Desert Regional Consortium's Global Export and Logistics Sector committee.

        Start Date:
        07/01/2012
        End Date:
        01/31/2014
        Responsible Person:
        Logistics Technology Manager
        Originating Entity:
        EDCT
      • 11.1.a2 - Distribution Management Association membership

        Maintain membership and actively participate in Distribution Management Association of Southern California.

        Start Date:
        07/01/2012
        End Date:
        01/31/2014
        Responsible Person:
        Logistics Technology Manager
        Originating Entity:
        EDCT
      • 11.1.a3 - NSF National Center for Supply Chain Technology Education advisory committee

        Act as a Industry Advisor for the NSF National Center for Supply Chain Technology Education advisory committee.

        Start Date:
        07/01/2012
        End Date:
        01/31/2014
        Responsible Person:
        Logistics Technology Manager
        Originating Entity:
        EDCT
    • 11.2 - Objective - Expand the scope of Nanotechnology training to include Nanomedicine, Nanoenergy and Nanomaterials and continue to be a leader in the nation in providing cutting edge Nanotechnology training for technicians.
      Priority Rank:
      19
      Start Date:
      07/01/2012
      End Date:
      01/31/2014
      Responsible Person:
      ATTC Director
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Actions/Activities:
      • 11.2.a1 - Establish a National Nanotechnology Collaborative

        Establish a 501(c)(3) National Nanotechnology Collaborative that establishes for the first time in the nation a national skills standards for Nanotechnology Technicians that will be an extension of SBCCD.

        Start Date:
        07/01/2012
        End Date:
        01/31/2014
        Responsible Person:
        EDCT Executive Director, ATTC Director
        Originating Entity:
        EDCT
  • 12 - Goal - Ensure a safe and healthy working environment

    (1)  Reduce the number of worker's compensation claims filed

    • Promote training and safe working habits

    (2)  Develop a health and wellness program

    • Promote a healthy lifestyle to increase work-life wellness and reduce utilization of health insurance cost.
    Priority Rank:
    34
    Originating Entity:
    Human Resources
    Objectives:
    • 12.1 - Objective - Reduce the number of worker's compensation claims files

      This is an ongoing goal and objective to promote safety awareness and trainings.

      Priority Rank:
      46
      Start Date:
      07/01/2012
      End Date:
      06/30/2013
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 12.1.r1 - Cost of reducing work comp claims
        Description

        Cost of Training

        Rationale

        In order to provide necessary training and programmatic activities in promoting a health work environment and lifestyle, costs of hiring the Benefits Specialist would suffice for this action. Costs would be the same as cost of hiring Benefits Specialist.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $75,000.00/$20,000.00
        Second Year Cost/Savings:
        $70,000.00/$30,000.00
        Third Year Cost/Savings:
        $72,000.00/$35,000.00
      Actions/Activities:
      • 12.1.a1 - Steps to reduce work comp claims filed

        o Promote training and safe working habits
        o Implement a Return to Work Program
        o Conduct additional Safety Training to guide managers through claim prevention
         

        Start Date:
        07/01/2013
        End Date:
        06/30/2015
        Responsible Person:
        Vice Chancellor, Human Resources
        Originating Entity:
        Human Resources
    • 12.2 - Objective - Develop a Health and Wellness Program

      Health & Wellness program currently being developed.

      Priority Rank:
      55
      Start Date:
      07/01/2011
      End Date:
      06/30/2012
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 12.2.r1 - Costs of Implementing Training for Health and Wellness
        Description

        o Promote a healthy lifestyle to increase work-life wellness and reduce utilization of health insurance cost.
        o Use all available resources to encourage participation in a work-life wellness program
         

        Rationale

        In order to provide necessary training and programmatic activities in promoting a health work environment and lifestyle, costs of hiring the Benefits Specialist would suffice for this action.   Cost will be incurred with bringing on a HR Benefits Specialst.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $75,000.00/$20,000.00
        Second Year Cost/Savings:
        $70,000.00/$30,000.00
        Third Year Cost/Savings:
        $72,000.00/$35,000.00
    • 12.3 - Objective - Provide District issued identification cards to all faculty, staff and administration.
      Priority Rank:
      58
      Start Date:
      04/29/2013
      End Date:
      04/30/2016
      Responsible Person:
      Vice Chancellor Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 12.3.r1 - Initial purchase of supplies & equipment
        Description

        Purchase of hardware, software and supplies for initial issuance and ongoing maintenance.

        Rationale

        Provide a consistent method to ensure individuals are employees of the District to add a necessary measure of safety at all District sites.

        Resource Type:
        Ongoing
        Expenditure Category:
        Equipment
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $35,000.00/$0.00
        Second Year Cost/Savings:
        $7,500.00/$0.00
        Third Year Cost/Savings:
        $7,500.00/$0.00
  • 13 - Goal - Offer customized training solutions that meet the human capital development needs of regional employers.
    Priority Rank:
    28
    Originating Entity:
    EDCT
    Objectives:
    • 13.1 - Objective - Understand and develop programs to meet the workforce development needs of employers in the region.
      Priority Rank:
      23
      Start Date:
      07/01/2012
      End Date:
      06/30/2014
      Responsible Person:
      Workforce Development Manager
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Actions/Activities:
      • 13.1.a1 - Advanced Manufacturing Sector leadership

        Provide leadership in the Desert Regional Consortium's Advanced Manufacturing Sector committee.
         

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Workforce Development Manager
        Originating Entity:
        EDCT
      • 13.1.a2 - Inland Empire Manufacturers Council membership

        Manitain active membership in the Inland Empire Manufacturers Council.  Support activities of the council and participate in the annual Manfacturer's summit through sponsorship and support.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Workforce Development Manager
        Originating Entity:
        EDCT
      • 13.1.a3 - Green and Clean Energy Technology

        Provide a wide variety of training in Green Technologies and  Clean Energy technology occupational areas as needed by the community.

        Start Date:
        07/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Workforce Development Manager
        Originating Entity:
        EDCT
    • 13.2 - Objective - Market customized training and professional development programs to the community through various outreach efforts, community events, presentations at events and to the businesses

      Host public events and attract businesses and general public to the PDC and ATTC; participate in community and regional events; make presentations at public events and conferences locally, regionally and statewide; advertise programs through the media; increase media coverage through newspaper, radio, television, and press releases for all programs; send bulk mailing for target populations.

      Priority Rank:
      27
      Start Date:
      07/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Executive Director, Director and Assistant Director of Applied Technologies Training, Workforce Development Manager, and Manager of Logistics Technology
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Resource Requests:
      • 13.2.r1 - Marketing and outreach
        Description

        As a self-supporting entity, we do not receive any funds from the District to do marketing and outreach to the region. EDCT needs some seed money to aggressively promote our services.
         

        Rationale

        EDCT has to build awareness about its programs and services in the community through aggressive marketing and outreach.

        Resource Type:
        One-time
        Expenditure Category:
        Services
        Originating Entity:
        EDCT
        First Year Cost/Savings:
        $10,000.00/$0.00
  • 14 - Goal - Goal 2: Continue to work towards outstanding quality and excellent customer service.

    • Objective 1: Review and revise internal procedures
    • Activity 1: Review all internal business procedures and processes, including: how work is received, processed, and returned, along with level and types of communication provided to users.
    • Activity 2: Revise and document all processes, making document publicly available.
    • Activity 3: Revise at least annually based on surveys, focus groups, and end-user feedback.
     

    Priority Rank:
    17
    Originating Entity:
    Printing Services
  • 15 - Goal - Improve Perceived Safety
    Priority Rank:
    29
    Originating Entity:
    District Police Department
    Objectives:
    • 15.1 - Objective - Increase Staffing
      Priority Rank:
      14
      Start Date:
      04/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Chief of Police
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      District Police Department
      Resource Requests:
      • 15.1.r1 - Fill Vacant Positions
        Description

        We need to fill the following positions:

        1 - College Police Officer

        5 - College Security Officers

        1 - Emergency Manager

        Rationale

        In order to ensure the safety of staff, students and property there is a need to increase the coverage of enforcement.  This can only be accomplished with the addition of 1 College Police Officer position and 5 College Security Officer positions.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $272,381.00/$329,818.00
        Second Year Cost/Savings:
        $282,780.00/$319,419.00
        Third Year Cost/Savings:
        $293,668.00/$308,531.00
      • 15.1.r2 - Cost to Fill 3 Dispatch Positions
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $135,330.00/$0.00
        Second Year Cost/Savings:
        $142,096.00/$0.00
        Third Year Cost/Savings:
        $149,200.00/$0.00
      Actions/Activities:
      • 15.1.a1 - Fill 3 Dispatch Positions

        Increasing our inhouse dispatch services will further improve the perceived safety of our campus.

        Start Date:
        04/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Chief of Police
        Originating Entity:
        District Police Department
      • 15.1.a2 - Begin the Hiring Process
        Start Date:
        04/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Chief of Police
        Originating Entity:
        District Police Department
    • 15.2 - Objective - Purchase 2 New Vehicles
      Priority Rank:
      20
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Chief of Police
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      District Police Department
      Resource Requests:
      • 15.2.r1 - Purchase of Vehicles
        Description
        Rationale

        In order to ensure the safety of staff, students and property, there is a need to increase coverage of enforcement. This is helped by the use of new vehicles.

        Resource Type:
        One-time
        Expenditure Category:
        Equipment
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $60,000.00/$0.00
      • 15.2.r2 - Maintenance & Fuel for Vehicles
        Description

        When purchasing new or used vehicles, maintenance cost must be included. Fuel is an ongoing expense.  

        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        District Police Department
        First Year Cost/Savings:
        $15,000.00/$0.00
        Second Year Cost/Savings:
        $17,000.00/$0.00
        Third Year Cost/Savings:
        $19,000.00/$0.00
  • 16 - Goal - Implementation of Image Now to move toward paperless Accounts Payable Processes.

    In order to be cost and space efficient, Accounts Payable will accept electronic copies of invoices, packing slips, pruchase orders, contracts and claim forms.

    Priority Rank:
    7
    Originating Entity:
    Accounting
    Objectives:
    • 16.1 - Objective - Schedule Training

      Meet with District Computing Staff and vendor to determine appropriateness of Image Now in the Accounts Payable process.

      Priority Rank:
      30
      Start Date:
      03/15/2013
      End Date:
      06/30/2013
      Responsible Person:
      Charlie Ng
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Accounting
      Resource Requests:
      • 16.1.r1 - Training Cost
        Description

        Receive training through Image Now as part of contract cost.  Training cost is included in the contract.  No additional cost for training is anticipated.

        Rationale

        Familiarize staff with Image Now software and programs.

        Resource Type:
        One-time
        Expenditure Category:
        Software
        Originating Entity:
        Accounting
    • 16.2 - Objective - Employ short term staff to help with Accounts Payable backlog.
      Priority Rank:
      43
      Start Date:
      03/31/2013
      End Date:
      06/30/2013
      Responsible Person:
      Eloise S. Sifford
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Accounting
      Resource Requests:
      • 16.2.r1 - Employee Cost
        Description

        Cost for employing short term staff to help with the processing of Accounts Payable Paperwork.

        Rationale

        Due to implementation of new system, staff will need help while they are training to avoid increased processing time.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        Accounting
        First Year Cost/Savings:
        $3,500.00/$0.00
  • 17 - Goal - Continue to be self-supporting division and a contributor to SBCCD's community impact and financial supporter of the district through indirect costs from grants.

    Publish a quarterly Newsletter to communicate information pertaining to EDCT to the external community; offer awareness building events and activities to make SBCCD's external community aware of EDCT's mission, vision, and breadth of offerings.
     

    Priority Rank:
    35
    Originating Entity:
    EDCT
  • 18 - Goal - Employee Maintenance

    This goal relates to the maintenance of employee job satisfaction, ability to perform job functions, and overall departmental operations efficiencies.

    Priority Rank:
    8
    Originating Entity:
    Administrative Applications
    Objectives:
    • 18.1 - Objective - Fill current vacant positions.
      Priority Rank:
      10
      Start Date:
      03/01/2013
      End Date:
      09/01/2013
      Responsible Person:
      Hiring Manager & Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Resource Requests:
      • 18.1.r1 - Overtime Budget
        Description

        Need funding to pay current staff overtime to fill vacant positions tasks, that require more than a 8 hour work day.

        Rationale

        To keep services and support functional while we hire vacant positions, an identified overtime budget resource will allow us to fill some of the vacant position tasks with existing staff. Normally, funding will be from the vacant position(s).

        This funding will have to continue until, at least, the positions are filled.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $100,000.00/$0.00
        Second Year Cost/Savings:
        $100,000.00/$0.00
        Third Year Cost/Savings:
        $100,000.00/$0.00
      • 18.1.r2 - Training Budget
        Description

        For newly hired employees, there will be a need providing training to bring them up to speed.

        Rationale

        Some of the training could be done in house, but utilizing vendor training classes will provide a more through training experience.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $50,000.00/$0.00
      Actions/Activities:
      • 18.1.a1 - Post Vacant Positions

        Per approval of the hiring manager, Human Resources will post the vacant positions. First internally, then externally.

        Vacant Positions:

        1. Director, Administrative Application Systems
        2. System Analyst
        3. Senior Programmer / Analyst
        4. Senior Programmer / Analyst
        Start Date:
        03/01/2013
        End Date:
        04/01/2013
        Responsible Person:
        Hiring Manager & Human Resources
        Originating Entity:
        Administrative Applications
      • 18.1.a2 - Hire Short-Terms/Substitutes for Vacant Positions

        To fill the vacant positions during the hiring process, attempts need to be made to hire short-term/substitutes to fill those positions. If positions can't be filled with temporary personal, then overtime will be necessary to still preform necessary tasks.

        Start Date:
        04/01/2013
        End Date:
        07/01/2013
        Responsible Person:
        Hiring Manager & Human Resources
        Originating Entity:
        Administrative Applications
      • 18.1.a3 - Level 1: Committee Interview of eligible applicants

        A committee is formed, and is tasked to review the eligible applicants who passed job descriptions minimum qualifications. Committee preforms first level interviews, and recommends applicants to move to level 2 interviews.

        Start Date:
        07/01/2013
        End Date:
        08/01/2013
        Responsible Person:
        Committee Members and Human Resources
        Originating Entity:
        Administrative Applications
      • 18.1.a4 - Level 2: Hiring manager's interview of committee recommended applicants

        The hiring manager interviews the recommended eligible applicants passed by the hiring committee. The hiring manager will forward any decision to Human Resources; which Human Resources will then send follow-up information to applicant(s).

        Start Date:
        08/01/2013
        End Date:
        09/01/2013
        Responsible Person:
        Hiring Manager & Human Resources
        Originating Entity:
        Administrative Applications
      • 18.1.a5 - Train hired staff

        Once the vacant positions are filled, then necessary training will need to occur to bring the new employees up to speed.

        Start Date:
        07/01/2013
        End Date:
        10/01/2013
        Responsible Person:
        Staff
        Originating Entity:
        Administrative Applications
    • 18.2 - Objective - Determine and schedule staff training/conference opportunities
      Priority Rank:
      15
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Director & Staff
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Resource Requests:
      • 18.2.r1 - Training/Conference Budget
        Description

        A budget needs to be identified to pay for training and/or conferences that staff will be attending through-out the upcoming year.

        Rationale

        These trainings and conferences are necessary to keep staff up-to-date on available technology in the industry and to keep involved with fellow institutions.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $50,000.00/$0.00
        Second Year Cost/Savings:
        $50,000.00/$0.00
        Third Year Cost/Savings:
        $50,000.00/$0.00
      Actions/Activities:
      • 18.2.a1 - Determine Training/Conference Opportunities for the next year

        Before any budget can be determined, a listing of training and conference opportunities needs to be collected and prioritized.

        Start Date:
        03/01/2013
        End Date:
        05/01/2013
        Responsible Person:
        Director & Staff
        Originating Entity:
        Administrative Applications
      • 18.2.a2 - Determine Training/Conferences based on available budget

        Based on available budget, director needs to decide which requested trainings and conferences will be paid for in this years' budget.

        Start Date:
        05/01/2013
        End Date:
        06/01/2013
        Responsible Person:
        Director
        Originating Entity:
        Administrative Applications
  • 19 - Goal - Increase Payroll Training districtwide.

    According to the District Satisfaction Survey only 44% respondents were satisfied with payroll training provided.  In order to increase the satisfaction rates, Payroll will provide additional training opportunities.  

    Priority Rank:
    9
    Originating Entity:
    Payroll
    Objectives:
    • 19.1 - Objective - Conduct at least one workshop.

      Payroll training on procedures, policies and deadlines; if necessary have one on one training with areas that need additional training.  In future assessment cycles, the Payroll unit request more surveys to be able to assess the needs of employees. Payroll will provide more individual and group training to maintain a professional working relationship between the department, co-workers and employees.

      Priority Rank:
      35
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Payroll Supervisior
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Payroll
      Resource Requests:
      • 19.1.r1 - Training Costs
        Description

        Payroll will schedule a workshop on procedures, policies and deadlines.

        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Payroll
        First Year Cost/Savings:
        $300.00/$0.00
        Second Year Cost/Savings:
        $300.00/$0.00
        Third Year Cost/Savings:
        $300.00/$0.00
  • 20 - Goal - Maintain and enhance the District Long Range Staffing Plan

    Ongoing review of the Long Range Staffing Plan.  Updates submitted April 2011.

    Priority Rank:
    37
    Originating Entity:
    Human Resources
    Objectives:
    • 20.1 - Objective - Vice Chancellor will review staffing plan with the department. Will ensure that managers are up to date.
      Priority Rank:
      28
      Start Date:
      07/01/2013
      End Date:
      06/30/2013
      Responsible Person:
      Vice Chancellor
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
  • 21 - Goal - Provide technologies that are cohesive across all service areas of the district.

    1. Goal - Provide technologies that are cohesive accross all services areas of the district

    Priority Rank:
    38
    Originating Entity:
    Technical Services
    Objectives:
    • 21.1 - Objective - Implement a single wireless standard for both colleges and the district

      Objective – Implement the wireless standard at both colleges and the district.

      Priority Rank:
      36
      Start Date:
      06/01/2011
      End Date:
      11/30/2013
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Actions/Activities:
      • 21.1.a1 - Wireless

        Implement Extreme and Fortinet wireless solution at the colleges and district. These implementations will allow for a standard access method to the wireless networks at all for district wide locations.

        Start Date:
        02/01/2013
        End Date:
        11/30/2013
        Responsible Person:
        Jeremy Sims
        Originating Entity:
        Technical Services
  • 22 - Goal - Streamline procurement processes and procedures

    Seek and advocate for additional and expanded efficiencies in processing contracts, approving and processing purchase requisitions, and delivering materials and goods to departments.

    Priority Rank:
    18
    Originating Entity:
    Business Services
    Objectives:
    • 22.1 - Objective - Improve Purchasing and Contract Processes

      Seek and advocate for additional and expanded efficiencies with developing and processing contracts at the Colleges' and District's departments. This is an on-going objective - activities will be updated as needed.

      Priority Rank:
      47
      Start Date:
      04/16/2010
      End Date:
      06/30/2014
      Responsible Person:
      Project Analyst
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Business Services
      Resource Requests:
      • 22.1.r1 - Purchasing Technician
        Description

        A Purchasing Technician position will assist the Business Services and Purchasing Department with appropriate duties.

        Rationale

        A significant increase in bond-funded construction, KVCR activities, grant-funded program and enrollment growth over the last two decades has not been matched with an increase in the number of positions within the procurement function causing these positions to produce more with fewer resources. The Purchasing Technician position will allow for cross training and provide for a necessary safety net in the event of increased workload, or if the incumbents are on leave (includes purchasing, contracts, and warehouse). Another vital area not receiving adequate attention that would be covered by this position is fixed asset management. Increased efficiencies will create immediate savings and cost-efficiencies throughout the Colleges and District. Some listed duties have been delegated to a federal work/study student position, whose hours can be unreliable due to class schedules and whose duties should be delegated to another classified employee. Savings are estimations of the District-wide general and categorical funds lost annually to late payment fees, legal fees, and errors caused by the procurement workload being greater than the available positions.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Business Services
        First Year Cost/Savings:
        $45,000.00/$40,000.00
        Second Year Cost/Savings:
        $45,000.00/$40,000.00
        Third Year Cost/Savings:
        $45,000.00/$40,000.00
      Actions/Activities:
      • 22.1.a1 - Use Scanning Software (ImageNow) to catalog Certificates of Insurance

        Imaging documents such as certificates of insurance will create efficiencies in the department.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        V Diggle
        Originating Entity:
        Business Services
      • 22.1.a2 - Evalute using "non-wet" signatures on legal documents

        Need to research potential of using "non-wet" signatures on legal document (e.g contracts).  This will create efficiencies in the department.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        V Diggle
        Originating Entity:
        Business Services
      • 22.1.a3 - Image Now Project Implementation for Business Services

        Include contracts processes into ImageNow workflow.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Business Services
    • 22.2 - Objective - Improve Requisition Process

      Seek and advocate for additional and improved efficiencies in the processing and approval of purchase requisitions. As the result of the December 2011 Business Process Analysis (BPA), it was identified that the campuses' PR approval layers were excessive and that a need to cut down on the number of layers was needed.  Perceptions were expressed in the March 2010 District Services Survey which stated that requisition processing is exceptionally delayed and slow. A statistical analysis of Requisition approvals this fiscal year shows this perception may be based on end users' experiences with outliers rather than the typical process as the typical processing time for Requisitions is two weeks inclusive of weekends and holidays. See attached PR Approval Analysis supporting document; conclusions and methodology are described on page 8 of 10.

      Priority Rank:
      56
      Start Date:
      04/16/2010
      End Date:
      06/30/2014
      Responsible Person:
      Purchasing Agent and Purchasing Technician
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Business Services
      Actions/Activities:
      • 22.2.a1 - Train Requisition Approvers/Reduce Approval Layers

        Pro-actively train and continue communications with requisition approvers on their responsibility to approve requisitions within Financial 2000 timely.  As a result of the Business Process Analysis, SBCCD leadership will discuss, and potentially authorize, fewer approval layers.  Purchasing completed its initial review and implementation of streamlined approval paths during FY13.

        Start Date:
        04/16/2010
        End Date:
        06/30/2014
        Responsible Person:
        Purchasing Agent and Purchasing Technician
        Originating Entity:
        Business Services
      • 22.2.a2 - Procurement Card AP Revision

        Current needs are not met by existing AP.  Piloting of potential solutions has occurred.  Need to gather and evaluate all potential changes to the AP.  First draft of AP revision was completed during FY12.

        E-commerce option as well.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Business Services
      • 22.2.a3 - Electronic Delivery of POs

        Updating the vendor list with accurate email addresses will allow the department to deliver PO electronically, creating efficiencies.  This activity will be even more effective with full ImageNow capabilities.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        J Flores
        Originating Entity:
        Business Services
      • 22.2.a4 - ImageNow Project Implementation for Business Services

        Include purchasing processes into ImageNow workflow.
         

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Business Services
  • 23 - Goal - Build awareness about EDCT's mission and program offerings among the District employees

    The findings of a survey conducted by the District Strategic Planning Committee on Marketing and Outreach indicated that some of the respondents did not understand the role, value, and the breadth of offerings of EDCT. Therefore, the District community must be made aware of the mission, value, and breadth of offerings of EDCT

    Priority Rank:
    39
    Originating Entity:
    EDCT
    Objectives:
    • 23.1 - Objective - Enhance District-wide dissemination of information regarding EDCT's mission, value and training programs

      Publish a quarterly Newsletter to communicate information pertaining to EDCT; offer awareness building events and activities to make SBCCD's internal community aware of EDCT's mission, vision, and breadth of offerings.

      Priority Rank:
      31
      Start Date:
      07/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Executive Director of Economic Development and Corporate Training Division
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      EDCT
      Resource Requests:
      • 23.1.r1 - Electronic publishing and e-mailing
        Description

        A quarterly Newsletter should be published
         

        Rationale

        In order to change the lack of awareness of District employees about EDCT mission, value and breadth of offerings as identified by the DSP Marketing and Outreach survey, EDCT needs to have a quarterly informational Newsletter published electronically.

        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        EDCT
        First Year Cost/Savings:
        $2,000.00/$0.00
        Second Year Cost/Savings:
        $2,000.00/$0.00
        Third Year Cost/Savings:
        $2,000.00/$0.00
  • 24 - Goal - Human Resources Policies and Procedures

    (1)  Finalize Human Resources Standard Operating Procedures Manual

    • Review, ensure currency with laws, and implement by Spring 2013

    (2)  Update Human Resources Board Policies and Administrative Procedures

    • Review, ensure currency with laws, and implement one Board Policy and Administrative Procedure per quarter
    Priority Rank:
    19
    Originating Entity:
    Human Resources
    Objectives:
    • 24.1 - Objective - Update Human Resources Board Policies and Administrative Procedures
      Priority Rank:
      32
      Start Date:
      07/01/2013
      End Date:
      06/30/2015
      Responsible Person:
      Vice Chancellor, Human Resources & Employee Relations
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
    • 24.2 - Objective - Create a Human Resources Standard Operating Procedures Manual

      The only cost associated with this objective is the printing cost of approximately $2,000.00

      Priority Rank:
      24
      Start Date:
      07/01/2013
      End Date:
      06/30/2015
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
      Resource Requests:
      • 24.2.r1 - Procedures Manual and Employee Handbook
        Description

        Printing costs for the Standard Operating Procedures Manual and Employee Handbook.

        Rationale

        In order to distribute the Standard Operating Procedures Manual and Employee Handbook, printing cost will be incurred.

        Resource Type:
        Ongoing
        Expenditure Category:
        Supplies
        Originating Entity:
        Human Resources
        First Year Cost/Savings:
        $5,000.00/$0.00
        Second Year Cost/Savings:
        $1,500.00/$3,500.00
        Third Year Cost/Savings:
        $750.00/$4,250.00
      Actions/Activities:
      • 24.2.a1 - Steps to updated policies

        Review, ensure currency with laws, and implement by Spring 2014.

        Review, ensure currency with laws, and implement three Board Policy and
        Administrative Procedure per quarter
         

        Start Date:
        07/01/2013
        End Date:
        06/30/2014
        Responsible Person:
        Vice Chancellor, Human Resources
        Originating Entity:
        Human Resources
    • 24.3 - Objective - Develop Employee Handbook

      Draft handbook for managers, classifieds and short-term/hourly.

      Priority Rank:
      49
      Start Date:
      07/01/2011
      End Date:
      12/31/2012
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
  • 25 - Goal - Efficiently communicate Facilities processes and procedures
    Priority Rank:
    10
    Originating Entity:
    Facilities
    Objectives:
    • 25.1 - Objective - Improve set-up procedures
      Priority Rank:
      38
      Start Date:
      07/01/2010
      End Date:
      06/30/2014
      Responsible Person:
      Steve Sutorus
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities
      Actions/Activities:
      • 25.1.a1 - Evaluate alternative means of requesting set-ups

        Evaluate alternative means of requesting set-ups. This activity is on-going.

        Start Date:
        07/01/2010
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Facilities
      • 25.1.a2 - Promote event set-up forms

        Promote event set-up forms; this activity is on-going.  The majority of set-up are routine acitivites (e.g. Inland Action Meeting) and an email notification system is currently being used with success.

        Start Date:
        07/01/2010
        End Date:
        06/30/2014
        Responsible Person:
        Sutorus
        Originating Entity:
        Facilities
  • 26 - Goal - Enhance the District's Training Program

    (1)  Conduct a Training Needs Assesment to determine what kind of training is need.

    (2)  Develop a training program for managers and classified employees.

    (3)  Conduct all mandatory trainings.

    (4)  Develop a training or workshop evaluation tool.

    (5)  Explore new training methods and technology.

    Priority Rank:
    40
    Originating Entity:
    Human Resources
    Objectives:
    • 26.1 - Objective - Conduct a Training Needs Assessment with assistance from Environmental, Health and Safety Administrator

      Develop and conduct a training needs assessment through SNAP to determine the kinds/types of trainings needed by mangers and classified employees.  Work with Research & Planning Department to develop the assessment tool.

      Priority Rank:
      40
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
    • 26.2 - Objective - Develop a training program for managers and classified employees.

      Develop a training program based on the results of the Training Needs Assessment.

      Priority Rank:
      44
      Start Date:
      01/01/2014
      End Date:
      06/30/2016
      Responsible Person:
      Vice Chancellor, Human Resources
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Human Resources
  • 27 - Goal - Operations: Self Sufficient User Community
    Priority Rank:
    20
    Originating Entity:
    Administrative Applications
    Objectives:
    • 27.1 - Objective - Improve helpdesk services through increased usage of online and self-help resources.
      Priority Rank:
      29
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Director and Operational Staff
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Resource Requests:
      • 27.1.r1 - Software Budget
        Description

        Our plan is to use our existing 'Microsoft Sharepoint' portal software for the main wiki implementation, and will try to use as many existing or free tools in managing the training resource. However, it is expected that some software will be necessary to optimize resource creation (video trainings, walkthroughs, etc).

        Rationale

        The district already pays for existing software (Microsoft Sharepoint, Microsoft Office, Adobe Acrobat, Camtasia, etc); however, some of these software is license limited and will require additional licenses for Administrative Application Systems staff to utilize.

        Resource Type:
        Ongoing
        Expenditure Category:
        Software
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $50,000.00/$0.00
        Second Year Cost/Savings:
        $5,000.00/$0.00
        Third Year Cost/Savings:
        $5,000.00/$0.00
      • 27.1.r2 - Training Budget
        Description

        Some staff will be using software for the first time, and will need to be trained to utilize the software to its fullest in providing content to the Training Resource wiki.

        Rationale

        Providing training on newly purchased software, will allow staff to fully utilize the software in providing users with the best training resource content.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $10,000.00/$0.00
      Actions/Activities:
      • 27.1.a1 - Create ‘Training Resource’ wiki website

        Using our existing SharePoint solution for a district wiki (http://wiki.sbccd.org), create a sub-wiki specifically for 'Training Resources'. This wiki will server as a go-to website that provides multiple methods of training resources.

        Start Date:
        03/01/2013
        End Date:
        04/01/2013
        Responsible Person:
        Director and Web Developer
        Originating Entity:
        Administrative Applications
      • 27.1.a2 - Determine ‘Training Resource’ wiki entry standards

        With the main 'Training Resources' wiki (http://wiki.sbccd.org/TrainingResources/) created, proper entry standards need to be decided, so resources can be populated in the wiki.

        Start Date:
        04/01/2013
        End Date:
        05/01/2013
        Responsible Person:
        Director and Operational Staff
        Originating Entity:
        Administrative Applications
      • 27.1.a3 - Populate ‘Training Resource’ wiki

        With the wiki available, and entry standards decided, staff must now being to create and/or populate the resources in the wiki.

        Start Date:
        05/01/2013
        End Date:
        03/01/2014
        Responsible Person:
        Director and Operational Staff
        Originating Entity:
        Administrative Applications
    • 27.2 - Objective - Improve effective written and verbal communication with users.
      Priority Rank:
      39
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Director and Operational Staff
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Actions/Activities:
      • 27.2.a1 - Create ‘Feedback’ survey interface

        The infrastructure to support 'Feedback' surveys, needs to be created for online feedback.

        Start Date:
        03/01/2013
        End Date:
        06/01/2013
        Responsible Person:
        Director and Web Developer
        Originating Entity:
        Administrative Applications
      • 27.2.a2 - Implement ‘feedback’ links in employee’s e-mail signatures

        With the infrastructure ready, staff will need to update their e-mail signatures with the standard phrase and link for user feedback.

        Start Date:
        06/01/2013
        End Date:
        03/01/2014
        Responsible Person:
        Director and Staff
        Originating Entity:
        Administrative Applications
      • 27.2.a3 - Implement ‘feedback’ links in helpdesk e-mail signatures.

        With the infrastructure ready, staff will need to update their e-mail signatures with the standard phrase and link for user feedback.

        Start Date:
        06/01/2013
        End Date:
        03/01/2014
        Responsible Person:
        Director, Technical and Operational Staff.
        Originating Entity:
        Administrative Applications
  • 28 - Goal - Expand DE services offerings

    Develop prioritize list of potential services and technology that DE may offer at the district and campus levels and to support DE constituents.

    Priority Rank:
    21
    Originating Entity:
    Distance Education
    Objectives:
    • 28.1 - Objective - Identify potential services that can meet the DE constituents' needs
      Priority Rank:
      41
      Start Date:
      04/01/2013
      End Date:
      04/18/2014
      Responsible Person:
      Trelisa R. Glazatov
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Distance Education
      Actions/Activities:
      • 28.1.a1 - Survey

        Survey all constituencies on types of training and technologies they perceive they need.

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
    • 28.2 - Objective - Integrate technology that support DE strategic vision
      Priority Rank:
      45
      Start Date:
      04/01/2013
      End Date:
      04/17/2015
      Responsible Person:
      Trelisa R. Glazatov
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Distance Education
      Actions/Activities:
      • 28.2.a1 - Research emerging technology

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
      • 28.2.a2 - Identify and recommend feasible technology to implement on campuses/district

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
      • 28.2.a3 - Develop timeline to complete integration of agreed upon technology

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
  • 29 - Goal - Provide promotional safety resources for the campus/district communities.
    Priority Rank:
    22
    Originating Entity:
    Environmental Health & Safety
    Objectives:
    • 29.1 - Objective - Provide promotional safety resources for the campus/district communities.
      Priority Rank:
      50
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Whitney Fields
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Environmental Health & Safety
      Resource Requests:
      • 29.1.r1 - Promotional Resources
        Description

        Provide additional funding for promotional resources and contract services for specialized safety training that would be beneficial to the campus communities, inclusive of safety, risk and emergency preparedness training.

        Rationale

        These fundamental resources would provide the SBBCD communities with increase awareness in safety/emergency preparedness/risk policies, programs and procedures and the training they would need to be an asset to the organization.

        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        Environmental Health & Safety
        First Year Cost/Savings:
        $2,500.00/$0.00
        Second Year Cost/Savings:
        $2,600.00/$0.00
  • 30 - Goal - To support students through faculty and staff with thier printing and graphic needs.

    - To support the students through faculty and staff
    - Provide faculty and staff with professional results and printing assistance
    - Continue to work towards outstanding quality and excellent customer service
    - Maintain an efficient and cost effective production schedule
    - To afford a multitude of resources to enable effective communication between the
    District, students and community

    Priority Rank:
    11
    Originating Entity:
    Printing Services
    Objectives:
    • 30.1 - Objective - Continue to maintain four color press through annual maintenance and service.

      Upgrade printing capabilities by acquiring a four color press. (In place October 2010)
      Upgrade equipment in Quick Copy
      Upgrade on demand color requests.
       

      Priority Rank:
      33
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Louis Chavira
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Printing Services
      Resource Requests:
      • 30.1.r1 - Ryobi 524
        Description

        Secure funding to continue servicing and maintaining the Ryobi 524 four color press

        Rationale

        In order to provide superior service the equipment must function properly.

        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        Printing Services
        First Year Cost/Savings:
        $18,000.00/$0.00
        Second Year Cost/Savings:
        $20,000.00/$0.00
        Third Year Cost/Savings:
        $22,000.00/$0.00
  • 31 - Goal - Efficiently communicate procurement processes and procedures
    Priority Rank:
    12
    Originating Entity:
    Business Services
    Objectives:
    • 31.1 - Objective - Expand Information Resources

      Improve and expand self-help resources, documentation, and training available to end users in order to increase consistency in information given to end users and to encourage continuous learning for staff and faculty. 

      Priority Rank:
      6
      Start Date:
      04/16/2010
      End Date:
      06/30/2013
      Responsible Person:
      Business Manager
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Business Services
      Actions/Activities:
      • 31.1.a1 - Maintain Website

        Review content of current webpages and revise to keep current and user friendly.  All web-based data should appear on District Wiki.  Promote website in emails, trainings, and one-on-one discussions.

        Start Date:
        04/16/2010
        End Date:
        06/30/2014
        Responsible Person:
        All Staff
        Originating Entity:
        Business Services
      • 31.1.a2 - Workshops

        Workshops for end users to have continuous learning. One-on-one training sessions (either in-person or via phone) are the preferred delivery method to fulfill on-demand requests.  Training session will be recorded for automated access via SafeColleges.

        Start Date:
        04/16/2010
        End Date:
        06/30/2014
        Responsible Person:
        Purchasing Agent and Project Analyst
        Originating Entity:
        Business Services
    • 31.2 - Objective - Improve communications and customer service

      Utilize open and business-appropriate communications to facilitate trust-building, positive working relationships, and an improved end user experience. 

      Priority Rank:
      42
      Start Date:
      04/16/2010
      End Date:
      06/30/2014
      Responsible Person:
      All Staff
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Business Services
      Actions/Activities:
      • 31.2.a1 - Replying to Communications

        All staff will reply to emails and phone calls promptly and courteously, preferably within less than one (1) business day.

        Start Date:
        04/16/2010
        End Date:
        06/30/2014
        Responsible Person:
        All Staff
        Originating Entity:
        Business Services
      • 31.2.a2 - Important Communications

        In order to promote the fact that the procurement process is responsive to and in consideration of the Colleges' and District's missions, values, and goals, all staff will respect incoming communications in recognition of its importance to the success of the Colleges' and District's missions, values, and goals. Return communications will explain how the procurement process supports the Colleges' and District's missions, values, and goals and will express an appreciation of and procurement's commonality with the end user's duties in meeting the College's and District's missions, values, and goals.

        Start Date:
        04/16/2010
        End Date:
        06/30/2014
        Responsible Person:
        All Staff
        Originating Entity:
        Business Services
  • 32 - Goal - To improve the processes and customers satisfaction of Accounts Payable.
    Priority Rank:
    23
    Originating Entity:
    Accounting
    Objectives:
    • 32.1 - Objective - Submit reorganization plan to VC Fiscal Services for review and approval.
      Priority Rank:
      11
      Start Date:
      07/01/2013
      End Date:
      09/30/2013
      Responsible Person:
      Eloise S. Sifford
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Accounting
      Resource Requests:
      • 32.1.r1 - Reorganization Plan
        Description

        Reorganization Plan - to upgrade one position to include a lead accounts payable clerk

        Rationale

        Currently there are projects that must be done yearly and reports that must be run to meet deadlines.  They include the Vendor Exclusion Program; 1099's; Object Code 9220; Open PO Report, EP's (set up new F/Y) EP's (close or Z) as well as th EDD Report which is run twice monthly.  The Manager overseas these activities; however, an accounts payable lead clerk would be able to take a lead role in completing these activities. 

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Accounting
        First Year Cost/Savings:
        $4,200.00/$0.00
        Second Year Cost/Savings:
        $6,000.00/$0.00
        Third Year Cost/Savings:
        $6,400.00/$0.00
      Actions/Activities:
      • 32.1.a1 - Upgrade Account Clerk II Position

        Work with Human Resources to establish a job description and salary - reclassify position.

        Start Date:
        10/01/2013
        End Date:
        12/31/2013
        Responsible Person:
        Eloise S. Sifford
        Originating Entity:
        Accounting
  • 33 - Goal - Faculty/Staff Training

    Increase technology skillset to allow DE to introduce more innovative and emerging technologies and training into the educational process

    Priority Rank:
    30
    Originating Entity:
    Distance Education
    Objectives:
    • 33.1 - Objective - Identify training opportunities for DE Faculty and Staff
      Priority Rank:
      51
      Start Date:
      08/01/2013
      End Date:
      12/31/2014
      Responsible Person:
      Glen Kuck
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Distance Education
      Resource Requests:
      • 33.1.r1 - Training Funds
        Description

        Dedicated funds for training of DE staff. Request a budget of $7000 per fiscal year for conference registration/travel, workshnd online training modules to support DE staff development

        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        Distance Education
        First Year Cost/Savings:
        $7,000.00/$0.00
      Actions/Activities:
      • 33.1.a1 - Survey

        Survey all constituencies on types of training and technologies they perceive they need.

        Responsible Person:
        Trelisa R. Glazatov
        Originating Entity:
        Distance Education
      • 33.1.a2 - Create training plan for DE staff

        Create training plan for DE staff

        Start Date:
        01/13/2011
        End Date:
        03/29/2013
        Responsible Person:
        Glen Kuck
        Originating Entity:
        Distance Education
    • 33.2 - Objective - Develop web-based training modules
      Priority Rank:
      57
      Start Date:
      04/01/2011
      End Date:
      04/17/2014
      Responsible Person:
      Trelisa R. Glazatov
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Distance Education
      Resource Requests:
      • 33.2.r1 - Software
        Description

        Software to create web-based training modules (I.e. Adobe eLearning and Creative Cloud Suite subscriptiosn @ $29/month) Request 2  licenses.

        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Software
        Originating Entity:
        Distance Education
        First Year Cost/Savings:
        $700.00/$0.00
        Second Year Cost/Savings:
        $700.00/$0.00
        Third Year Cost/Savings:
        $700.00/$0.00
      • 33.2.r2 - Hardware
        Description

        Hardware to create web-based training modules - Dedicated computers to use primarily for development and storing of modules.   Cost would include Computer/monitor as well as external hard drive storage.  Request 2 Computers. Computers will be under the District's computer replacement policy. It is not anticipated that any maintenance/updates to the computer will be necessary in years two and three. Thus, there is no year two or three costs.

         

        Rationale
        Resource Type:
        One-time
        Expenditure Category:
        Equipment
        Originating Entity:
        Distance Education
        First Year Cost/Savings:
        $10,000.00/$0.00
      Actions/Activities:
      • 33.2.a1 - Develop web-based tutorials for FAQs
        Start Date:
        04/11/2011
        End Date:
        04/14/2014
        Responsible Person:
        Trelisa Glazatov
        Originating Entity:
        Distance Education
  • 34 - Goal - Move to one accounting system that consolidates databases.

    Provides online payroll payment inquiries and provides paperless payroll balance transfers.

    Priority Rank:
    31
    Originating Entity:
    Payroll
    Objectives:
    • 34.1 - Objective - Purchase the appropriate system

      Initiate purchase of the paperless accounting system.

      Priority Rank:
      16
      Start Date:
      07/01/2014
      End Date:
      06/30/2015
      Responsible Person:
      Vice Chancellor Fiscal Services
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Payroll
      Resource Requests:
      • 34.1.r1 - System Cost
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Software
        Originating Entity:
        Payroll
        First Year Cost/Savings:
        $1,000,000.00/$0.00
        Second Year Cost/Savings:
        $400,000.00/$0.00
        Third Year Cost/Savings:
        $400,000.00/$0.00
  • 35 - Goal - Special Projects: Timely and Accurate Project Implementations
    Priority Rank:
    32
    Originating Entity:
    Administrative Applications
    Objectives:
    • 35.1 - Objective - Train staff on Project Management Methodologies
      Priority Rank:
      48
      Start Date:
      03/01/2013
      End Date:
      03/01/2014
      Responsible Person:
      Director and Staff
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Resource Requests:
      • 35.1.r1 - Training Budget
        Description

        We need to make sure our teams have the necessary skills for project management. At least, team leaders need to be trained on the project management methodologies, so they can manage projects under there team unit. However, the following positions have already been identified, but could change:

        • Senior Programmer / Analyst (Mike Tran)
        • Senior Programmer / Analyst (Joyce Bond)
        • Senior Programmer / Analyst (Vacant 1)
        • Senior Programmer / Analyst (Vacant 2)
        • System Analyst (Vacant 1)

        The following team members have already taken the training:

        • Senior Programmer / Analyst (Cory Brady)
        • System Analyst (Arlene McGowan)
        Rationale

        For team leaders to properly manage projects and tasks that their team has been assigned, users will need the training necessary to understand project management methodologies. Without this knowledge, project prioritization and project timeliness will not be possible.

        Resource Type:
        One-time
        Expenditure Category:
        Personnel
        Originating Entity:
        Administrative Applications
        First Year Cost/Savings:
        $20,000.00/$0.00
      Actions/Activities:
      • 35.1.a1 - Determine staff that needs training.

        We need to make sure our teams have the necessary skills for project management. At least, team leaders need to be trained on the project management methodologies, so they can manage projects under there team unit. However, the following positions have already been identified, but could change:

        Senior Programmer / Analyst (Mike Tran)
        Senior Programmer / Analyst (Joyce Bond)
        Senior Programmer / Analyst (Vacant 1)
        Senior Programmer / Analyst (Vacant 2)
        System Analyst (Vacant 1)

        The following team members have already taken the training:

        Senior Programmer / Analyst (Cory Brady)
        System Analyst (Arlene McGowan)

        Start Date:
        03/01/2013
        End Date:
        05/01/2013
        Responsible Person:
        Director and Staff
        Originating Entity:
        Administrative Applications
      • 35.1.a2 - Schedule Training

        With identified staff, a vendor and training schedule needs to be determined and then training taken.

        Start Date:
        05/01/2013
        End Date:
        03/01/2014
        Responsible Person:
        Staff
        Originating Entity:
        Administrative Applications
    • 35.2 - Objective - Review ‘Project Prioritization’ process to maximize available resources.
      Priority Rank:
      53
      Start Date:
      08/01/2013
      End Date:
      03/01/2016
      Responsible Person:
      Director, Staff and Users
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Actions/Activities:
      • 35.2.a1 - Review ‘Project Prioritization’ processes

        After each project prioritization cycle or at least annually, the process should be reviewed and updates made to increase productivity in processing requsted projects.

        Start Date:
        03/01/2013
        End Date:
        03/01/2016
        Responsible Person:
        Director, Staff and Users
        Originating Entity:
        Administrative Applications
      • 35.2.a2 - Update ‘Project Prioritization’ processes.

        With the recommendations from the review, the 'project prioritization' process and documentation will need to be updated and implemented.

        Start Date:
        03/01/2013
        End Date:
        03/01/2016
        Responsible Person:
        Director
        Originating Entity:
        Administrative Applications
  • 36 - Goal - Continue Improving payroll communication districtwide
    Priority Rank:
    13
    Originating Entity:
    Payroll
    Objectives:
    • 36.1 - Objective - Disseminate payroll information through Dollars & Sense.
      Priority Rank:
      59
      Start Date:
      07/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Payroll Supervisior
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Payroll
      Resource Requests:
      • 36.1.r1 - Dissemination costs
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Payroll
    • 36.2 - Objective - Enhance website information.
      Priority Rank:
      61
      Start Date:
      07/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Payroll Supervisior
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Payroll
      Resource Requests:
      • 36.2.r1 - Updating costs
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Payroll
  • 37 - Goal - Establish an effective support system to empower district and college users to effectively report and resolve technology issues.

    3. Goal- Establish an effective support system to empower district and college users to effectively report and resolve technology issues.
      

    Priority Rank:
    41
    Originating Entity:
    Technical Services
    Objectives:
    • 37.1 - Objective - Work closely with help-desk management to improve response times and expand 1st call resolution options.

      Objective – Work closely with with Helpdesk management to improve response times and expand 1st call resolution options.

      Priority Rank:
      60
      Start Date:
      02/01/2011
      End Date:
      06/30/2014
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Actions/Activities:
      • 37.1.a1 - Weekly Meetings

        Continue to meet weekly with the helpdesk manager to ensure SLAs are meet and to discuss strategies for improved customer service.

        Start Date:
        01/01/2013
        End Date:
        01/01/2014
        Responsible Person:
        Jeremy Sims
        Originating Entity:
        Technical Services
    • 37.2 - Objective - Work with the TESS managers to reevaluate our help desk solution in order to insure we are providing the best solution to our users.

      Objective – Work with TESS managers to reevaluate Helpdesk solution in order to insure we are providing the best solution to our users.

      Priority Rank:
      63
      Start Date:
      01/01/2013
      End Date:
      01/01/2014
      Responsible Person:
      Jeremy Sims
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Technical Services
      Resource Requests:
      • 37.2.r1 - Helpdesk Techs
        Description

        Hire 2 Computer Technicians to handle the helpdesk calls and ticketing.

        Rationale

        Brining the helpdesk in house will require additional staff to answer phone calls and triage helpdesk tickets.

        Resource Type:
        Ongoing
        Expenditure Category:
        Personnel
        Originating Entity:
        Technical Services
        First Year Cost/Savings:
        $130,000.00/$0.00
        Second Year Cost/Savings:
        $90,000.00/$0.00
        Third Year Cost/Savings:
        $100,000.00/$0.00
      Actions/Activities:
      • 37.2.a1 - Bring help-desk in house

        Start the process of brining the helpdesk in house. This will involve:

        • hiring and training of staff
        • Implementing helpdesk ticketing system
        • Creating processes for helpdesk tasks
        • Marketing new helpdesk to users
        • creating telephony infrastructure to support helpdesk
        Start Date:
        01/01/2013
        End Date:
        01/01/2014
        Responsible Person:
        Jeremy Sims
        Originating Entity:
        Technical Services
  • 38 - Goal - Mandates/Reporting: Improve MIS data quality and submission processing time.
    Priority Rank:
    36
    Originating Entity:
    Administrative Applications
    Objectives:
    • 38.1 - Objective - Improve MIS Error Reporting
      Priority Rank:
      62
      Start Date:
      03/01/2013
      End Date:
      03/01/2016
      Responsible Person:
      Mandate/Reporting Team
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Administrative Applications
      Actions/Activities:
      • 38.1.a1 - Review/identify new and existing error reports

        The team will need to review existing error reports for changes to the changing of submission errors. Also, the team will need to determine any new error reports that need to be created and added to existing processes.

        Start Date:
        03/01/2013
        End Date:
        05/01/2013
        Responsible Person:
        Mandate/Reporting Team
        Originating Entity:
        Administrative Applications
      • 38.1.a2 - Create/modify identified error reports

        Once a list of changes and new reports have been identified, these will need to be prioritized and modified/created.

        Start Date:
        05/01/2013
        End Date:
        03/01/2014
        Responsible Person:
        Mandate/Reporting Team
        Originating Entity:
        Administrative Applications
  • 39 - Goal - Improve Safety
    Priority Rank:
    14
    Originating Entity:
    Facilities
    Objectives:
    • 39.1 - Objective - Improve District Office Lobby Safety
      Priority Rank:
      21
      Start Date:
      01/01/2012
      End Date:
      06/30/2013
      Responsible Person:
      Facilities Director
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities
      Actions/Activities:
      • 39.1.a1 - Evaluate Lobby Proposals

        Evaluate lobby proposals (e.g. bullet-proof glass, build wall/doorway to HR, Security Officer present in lobby).  Update: During FY 13, a Security Officer has been assigned to the front lobby.  This appears to have improved building safety, as well as for the entire complex.  The use of a Security Officer and other options will continue to be evaluated.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Facilities Director
        Originating Entity:
        Facilities
    • 39.2 - Objective - Furniture & Equipment Safety for Earthquake Preparedness
      Priority Rank:
      25
      Start Date:
      01/01/2012
      End Date:
      06/30/2013
      Responsible Person:
      Facilities Director
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities
      Actions/Activities:
      • 39.2.a1 - District Sites Stapping Project

        Furniture and equipment strapping/bracing to prevent being displaced during a seismic event.  Update: This project was begun during FY13 and will be ongoing.  During FY 13, Facilities staff evaluated the most "in need" areas and applied bracing.  Project will continue with the lower prioritiy areas.

        Start Date:
        01/01/2012
        End Date:
        06/30/2014
        Responsible Person:
        Facilities Director
        Originating Entity:
        Facilities
  • 40 - Goal - Improve Customer Service
    Priority Rank:
    24
    Originating Entity:
    Payroll
    Objectives:
    • 40.1 - Objective - Attend Workshop or Seminar on Customer Service
      Priority Rank:
      54
      Start Date:
      07/01/2013
      End Date:
      06/30/2014
      Responsible Person:
      Payroll Supervisior
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Payroll
      Resource Requests:
      • 40.1.r1 - Workshop cost
        Description
        Rationale
        Resource Type:
        Ongoing
        Expenditure Category:
        Services
        Originating Entity:
        Payroll
        First Year Cost/Savings:
        $450.00/$0.00
        Second Year Cost/Savings:
        $450.00/$0.00
        Third Year Cost/Savings:
        $450.00/$0.00
  • 41 - Goal - Improve responsiveness to M&O needs
    Priority Rank:
    25
    Originating Entity:
    Facilities
    Objectives:
    • 41.1 - Objective - Evaluate pooling District-wide M&O resources
      Priority Rank:
      64
      Start Date:
      05/03/2010
      End Date:
      06/30/2014
      Responsible Person:
      Steve Sutorus
      Strategic Direction:
      None
      Impact Type:
      -- Pick One --
      Originating Entity:
      Facilities

10. Progress Report on Last Cycle's Goals, Objectives, and Actions

  1. Estimate progress to date on each of the last cycle’s Goals, Objectives, and Activities.
  2. Any uncompleted Goals, Objectives, and Activities that are still important should appear in the Goals, Objectives, and Action Plans section above.

There are no goals, objecitves, or actions/activities for this plan.

11. Process and Participants

  1. Describe briefly the main steps of the process that produced this report.
  2. List the name and function of each participant in that process.
  3. Include as many members of the unit as possible in the preparation and/or review of this document. It should not be the product of the manager alone or of a small proportion of unit members.
  4. Describe the plan for future assessment cycles, particularly if not all measures were applied in current cycle.

12. Supporting Documents

There are no supporting documents for this plan.