Student Complaints
It is recommended that general concerns and complaints be filed at the lowest possible level, with the supervising manager of the area of concern. However, if such processes have occurred without resolution, you may file a formal complaint to one of the areas below:
| Complaint | Nature of Complaint |
|---|---|
| Employee Concerns | To file a complaint against a district employee, contact the Vice Chancellor of Human Resources & Police Services, Kristina Hannon, at khannon@sbccd.edu or 909-388-6937. |
| Public Concern | Topics involving unenrolled students with matters of customer services recommendations, obtaining meeting space, freedom of speech. |
| Safety Report | Areas concerning a condition, practice, or violation that can cause physical harm, property loss, and/or environmental impact. |
| Student Complaint | Issues involving enrolled students’ concerns, about Customer Service, Grade Appeal, Face Covering, or Classroom Concerns. |
Title IX–Sexual Harassment and Unlawful Discrimination
The U.S. Department of Education’s Office for Civil Rights (OCR) enforces, among other statutes, Title IX of the Education Amendments of 1972. Title IX protects people from discrimination based on sex in educational programs or activities that receive Federal financial assistance. Title IX states that:
"No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
Beginning July 1st, 2015 the OCR requires that all students and employees participate in annual Title IX training and awareness of unlawful discrimination. OCR vigorously enforces Title IX to ensure that institutions that receive federal financial assistance comply with the law. OCR evaluates, investigates, and resolves complaints alleging sexual harassment and/or unlawful discrimination. OCR also conducts proactive investigations, called compliance reviews, to examine potential systemic violations based on sources of information other than complaints
San Bernardino Community College District does not discriminate on the basis of age, color, creed, religion, disability, marital status, veteran status, national origin, race, sex, sexual orientation, gender identity or gender expression.
To report a Title IX (discrimination) complaint, please go to Student Conduct
If the college’s complaint procedures have been exhausted, a complaint may be filed with the following agencies:
California Chancellor's Office
California Community Colleges Chancellor's Office
1102 Q Street, Suite 4550
Sacramento, CA 95811
916-445-8752
U.S. Department of Education's Office of Civil Rights
San Francisco Office
Office for Civil Rights
U.S. Department of Education
50 Beale Street, Suite 7200
San Francisco, CA 94105-1813
415-486-5555
ocr.sanfrancisco@ed.gov
